SaveOnSwipes — Free Statement Audit Survey

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About Your Business

Help us understand your operation

1What type of business do you operate?

2How many locations do you operate?

1 location 2–3 locations 4 or more locations

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Your Current POS & Processor

Let's look at what you're working with today

4How long have you been with your current processor?

Less than 1 year 1–3 years 3–5 years More than 5 years

5Are you currently in a contract with your processor? Key

Month-to-month, no contract Under contract, ends in less than 6 months Under contract, 6+ months remaining Not sure — need to check

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What You're Paying

Most owners are surprised when they add it all up

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Did you know? Most small businesses pay 2.0–3.0% per transaction in processing fees — plus monthly software fees, hardware leases, and line items most owners never look at. Even small percentages add up to thousands per year.

6Approximately how much do you process in card payments per month?

7What is your estimated per-transaction fee rate? Key Number

0.5%1.0%1.5%2.0%2.5%3.0%3.5%+

2.5%

That's at the high end. There's likely room to negotiate.

8Which of these fees do you currently pay? Select all that apply

✓Monthly software / subscription fee ✓Hardware lease or rental fee ✓PCI compliance fee ✓Chargeback / dispute fees ✓Statement / batch fees ✓Honestly, I'm not sure what I'm being charged

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Many processors bury fees in confusing statements. If you're unsure what you're paying, our free statement audit reveals exactly where your money is going — and what you could recover every month.

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Support & Service Experience

When something goes wrong, who shows up for you?

9When you have a problem with your POS or payments, how do you get help?

Wait on hold with a 1-800 number Online chat with a bot or overseas rep Search YouTube / Google for a fix myself A local rep I can actually call directly

10How would you rate your current provider's support?

⭐ Very poor — nearly impossible to reach ⭐⭐ Below average — slow and frustrating ⭐⭐⭐ Average — gets resolved eventually ⭐⭐⭐⭐ Good — mostly responsive ⭐⭐⭐⭐⭐ Excellent — local and always available

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When your payment system goes down, every minute costs you sales. Local support means a real person — who knows your business — responds same day, not after 3 days in a ticket queue.

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Your Priorities Going Forward

What matters most to you in a payment partner

11If you could save money AND get better local support, how interested would you be in switching?

Very interested — I'm actively looking to switch Open to it — the right deal would convince me Maybe — I'd need to see the actual numbers first Not right now — just exploring my options

12What's most important when choosing a payment provider? Pick your top 3

✓Lowest transaction rates ✓Local, in-person support ✓Easy-to-use hardware ✓Fast fund deposits ✓No long-term contracts ✓Reliable uptime / no downtime

13Anything else about your current setup or frustrations we should know? Optional

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Where Should We Send Your Audit?

We'll email your free analysis within 1 business day

Your name

Business name

Email

Phone (optional)

Find Out Exactly What You're Overpaying — In 1 Business Day